Need to change or cancel your order? Email us immediately at info@crossnetgame.com and we will do our absolute best to correct the situation. Once the order is processed and shipped, the order cannot be cancelled.
Please send us clear photos of the damaged item(s), and a detailed description, within 24 hours of delivery to info@crossnetgame.com. We will replace or repair your piece once it is received and the damage is assessed.
Yes, you will automatically receive a tracking number as soon as your order is shipped! If not, please email us at info@crossnetgame.com with your order # and information.
Yes, we ship worldwide! Some countries may be subject to additional international shipping charges. Please email us at info@crossnetgame.com for specific prices and questions. All orders are shipped via UPS.
